At just 28, Grace Kwaga carries the quiet confidence of someone who has worked through life’s challenges with grace. Her story began not with a formal introduction, but with inspiration from the strong women in her life.
Growing up, Kwaga often accompanied her grandmother to the bank. She remembers the long, exhausting lines just to withdraw money. It was a tiring process, especially for the elderly. Later, her auntie, Esther Namaganda, who worked with FINCA, introduced her to a simpler, more personal way of banking. That was Kwaga’s first real encounter with FINCA Uganda, a brand that later played a significant role in shaping her financial journey.
In the ancient days, Mobile banking was not yet widespread, and as a teenager, Kwaga couldn’t access her savings without a guardian’s help. It was inconvenient, but she understood the need for those limitations. Today, she looks back on those early experiences with appreciation, knowing they laid the foundation for better financial habits.
Currently, Kwaga works as an Administrative Officer at Sasa Coffee, a role she balances with her dreams of starting a fashion and tailoring business.
“ I also have plans to return to school while contributing to my current workplace. My ambitions are not just fueled by dreams, they’re backed by discipline and smart financial choices.” said Kwaga.
In 2018, during her final year at university, Kwaga faced one of her toughest challenges: tuition became scarce. She encouraged her grandmother to take out a school fees loan which helped her finish studies.
Today, Kwaga not only banks with FINCA, but she proudly shares the benefits of her FINCA Smart Account, especially its no-monthly-fees advantage, with anyone who’ll listen.
Additionally, Kwaga took part in FINCA’s 2024 Smart Start Savings Competition, famously known as the Dosh Competition, and won UGX 50,000. It was a proud moment that further fueled her saving culture.
A good financial institution is more than just a place to bank, according to Kwaga. “The staff are always warm and approachable,” she says with a smile. “You feel like you’re being supported, not just served.”
Using her savings, also supports her mother with her boutique business. Being raised primarily by her grandmother, Esther Namaganda, she’s in a position to give back.
“Start with however little you have. Don’t wait to have it all figured out. Starting small is still a start, and over time, you’ll reach your goals,” said Kwaga.
The recently unveiled FY 2025/26 budget reaffirmed Government’s commitment to expanding financial inclusion through increased investment in microfinance institutions and the broader financial services sector.
This support strengthens the role of regulated entities like FINCA, a Tier III Microfinance Deposit-taking Institution (MDI) licensed by the Bank of Uganda. It aligns with national efforts to make financial services more accessible, especially to individuals and communities seeking flexible savings and credit options.
With an enabling policy and economic environment, institutions like FINCA are well-positioned to continue providing reliable and impactful financial solutions. Kwaga’s story—rooted in discipline, determination, and smart financial choices embodies the vision behind these efforts: empowering individuals to start where they are and steadily grow toward their goals.
