KAMPALA- Stanbic Bank has launched the ‘Kya Double with Supa Dupa’, a new banking innovation set to redefine how customers access and engage with financial services.
Combining digital convenience, instant rewards, and seamless solutions, this new campaign underscores Stanbic’s commitment to making banking faster, easier, and more rewarding for all.
Speaking at the launch, Israel Arinaitwe, the Head of Personal Banking, highlighted that Kya Double with Supa Dupa is a direct result of analysing extensive customer feedback.
He said, “Listening carefully through social media, feedback sessions, and personal engagements, the bank has developed features that align with modern banking needs. This includes speed, simplicity, and tangible rewards to those that will be depositing on their accounts regularly.”
Gone are the days of long queues and heaps of paperwork. Customers can now open a fully operational Stanbic Bank account digitally in under five minutes in a completely paperless process which is also free of charge.
“The process is accessible via the Stanbic app, mobile banking, or online banking. Once registered, customers can immediately send, receive, or deposit money, making banking truly instant and frictionless,” Arinaitwe said.
Recognizing the demand for rapid credit access, Stanbic has enhanced its loan offerings. Customers can now secure instant advances of up to UGX 5 million at any time without obstacles. For more substantial financial needs, digital loans of up to UGX 250 million can also be approved in under two minutes subject to applicable conditions being met.
Solutioning Single Member companies
During the same event, Stanbic has unveiled the Pomoja Account portfolio, a fully digital solution enabling an owner or sole proprietor of a business to open and access exclusive banking services at no cost.
Aaron Akampa, the Head of Enterprise Banking said this decision was informed by customer feedback and the numerous government reports which indicate the majority of local businesses fall in this category. Not only do the owners struggle with formalization, but also lack a good credit profile to enable them to qualify for loans.
Akampa said the Pamoja account aims to serve small businesses mainly found in Kampala’s downtown area and other regions, eliminating the need to find a business partner simply to meet banking requirements.
“Our Pamoja account offers unique benefits tailored for this segment. It’s free to open, with an average balance requirement of just UGX 2 million; meaning no charges whatsoever. You can borrow up to UGX 200 million, thus opening new horizons for growth. It’s entirely digital, providing a seamless experience for small businesses to operate more professionally and efficiently,” he said.
Sonia Karamagi, the Head of Customer Experience, said in a bid to show appreciation for customer loyalty, the Kya double with Supa Dupa campaign will also see active customers benefit from a range of rewards at the end every month.
“Every transaction, be it savings, deposits, or bill payments earns customers entries into weekly draws. Participants, whether new or existing, are eligible to-win-double their deposit amounts directly into their accounts. This is banking that pays you back instantly,” Karamagi said.
She encouraged Ugandans to take advantage of this campaign to join the Stanbic family adding that with a heritage spanning over 100 years, Stanbic Bank remains a market leader with a nationwide footprint of 83 branches and over 7,000 agent bankers, which is a clear assurance on customer experience.
